In-Home Estimates are the most reliable estimates!
Frequently Asked Questions
Q: How do I go from viewing the web page to getting an estimate and buying an awning?
A: Just complete the CONTACT US section of this web page or just call us at 760-200-5239 to schedule an appointment.. We will visit your home and give you a free no-obligation estimate and will work with you to decide on a sun control solution that best meets your needs.
Q: How long does it take to get the product installed after I place my order?
A: All of our products are custom built and delivery time varies from 2 to 3 weeks depending on the product type and the time of the year.
Q: What if I need something repaired on my awning or screen.
A: CONTACT US or Call our office at 760-200-5239. The company was built on a service mindset. Service Technicians will come to your home to analyze and correct the problem. We do not use independent contractors or free-lance labor to manufacture, install or service your awning or screen products.
Q: I've had my existing awning for years. The fabric is now old and becoming discolored. Can I recover the awning?
A: Yes. In most cases awning fabrics can be installed on existing awning frames. We will be glad to come to your home and give you an exact written estimate to recover the awning or drop shade fabrics. We specialize in recovering retractable awnings or drop shades, even if they were originally manufactured by others.
Q: Some pre-manufactured retractable awnings use laminated plastic fabric. Is this OK?
A: Pre-manufactured budget-type retractable awning fabrics usually are made with RV fabrics that cost substantially less and are less durable than the woven acrylic awning fabric utilized by custom awning manufacturers like the ones we sell. The problem with the RV fabrics is that they mildew, rot, peel and stretch and the warranty on these is often limited and/or pro-rated.
Q: When someone refers to a canvas awning, is the fabric actually made out of canvas?
A: Not anymore. For over 28 years the awning fabrics have been made of woven acrylic. With acrylic, the thread is solution dyed before it is woven ensuring long lasting color. Acrylic looks and feels like canvas but is more resistant to the elements. Canvas was fabricated from cotton and the color was applied much like spray painting. Cotton would absorb moisture, acrylic is water repellent. Cotton fabric's used to flake and peel over time; acrylic does not. Today's woven acrylic awning fabrics are more durable, colorfast and generally far superior to the old canvas materials.
Q: Is Sunbrella® acrylic fabric really the best one to use for my awning?
A: Most awning companies use Sunbrella's acrylic awning fabric made by Glen Raven® Mills. Glen Raven® is the largest fabric mill in the United States, and has been weaving this magic for over 100 years. Sunbrella® awning fabric is the most reliable, durable, colorfast and time tested woven acrylic fabric in the world today. The importance of using Sunbrella® is sometimes overlooked when the awning is first purchased because many homeowners are not aware of the pitfalls of lesser quality imported fabrics.
Q: Can I hose down Sunbrella® Fabric?
A: One of the best ways to keepSunbrella Fabrics looking good and to delay the need for deep or vigorous cleaning is to hose fabrics off on a monthly basis with clear water. This practice will help prevent dirt from becoming deeply imbedded in the fabric.
Acrylic is a man-made fabric and does not promote mildew. However mildew can form on the dirt that is in the pores, or on the body, of the fabric so the best practice is to rinse this dirt off the fabric on a regular basis. Regular care will extend the life of your fabric.
Q: Do Sunbrella® fabrics provide UV protection?
A: Sunbrella fabrics have been tested and proven to provide up to 98% UV protection from the harmful effects of the sun. This protective factor is inherent to the product and will not be reduced by usage and/or fabric exposure to the sun.
Q:Where can I view the Sunbrella awning fabric colors?
A: Contact Screens2u at 760-200-5239 and we will send a knowledgeable consultant to your home or office to view the Sunbrella fabric book in person.
Q: What type of awning or screen motor does Screens2u.com use?
A: Screens2u.com uses Somfy motors and electronics. Somfy offers the only United Laboratories tested and approved awning motors in the United States. Somfy is the world's leading manufacturer of specialized motors and control systems for retractable awnings, rolling shutters, interior shades, blinds, projection screens and other lift-up applications for the home. All products are tested for compliance with specific electricity standards for buildings as well as performance standards defined by Somfy.
Q: Can I operate my shade product with a remote control?
A: Yes. We offer remote upgrades at the time of the original estimate as well as long after your awning or shade has been installed. We can retro-fit your existing awning with a remote, a remote with a timer or a remote with a wind sensor. We can fulfill your electronic needs with our full product line of Somfy motors and electronics. Somfy electronics are warranted for 5-years from the date of purchase.
Q: What about using my retractable Awnings in the wind?
A: Wind is unpredictable and is a variable force since it can change velocity and direction very quickly. Retractable Awnings therefore require additional homeowner attention during windy conditions. In wind-tunnel tests, retractable awnings can sustain straight on wind forces of over 50 mph.
However winds can come from many directions and the effect can have varying circumstances. The most potentially problematic condition is a sudden upward gust and this is particularly unpredictable. For customers who live in areas where wind is known to be erratic, we strongly recommend the use of our Wind Sensor by SOMFY.
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